Skip to main content

Help

What do you need help with?

Find a short answer by task, or contact support if something does not look right.

Choosing a report

Choose Compare States for one consistent land-value comparison across Australia. Choose Model My Portfolio when current holdings need to be part of the model.

Finding a land value

Look for the land value on a state valuation notice, council rates notice or land-tax assessment. It may be described differently across jurisdictions.

Using a working estimate

If a document value is unavailable, enter a reasonable working estimate. Keep in mind that the result will depend directly on that assumption.

Understanding ownership groups

Group the properties held by the same person or entity consistently. Ownership treatment and aggregation can vary by jurisdiction.

Payments and invoices

Paid reports use one-off pricing. Payment confirmation and tax invoice information are provided after successful payment.

Saved reports and PDFs

A completed paid report is saved to your account. You can return to it from My reports and download the available PDF.

Contact support

Include the email used for your account and a short description of what happened. Do not send payment card details.

support@landtaxpilot.com.au